Privacy Policy

Your personal information and assets are our top priority. We are fully committed to safeguarding them.

Command Luxerix collects and retains information necessary for your trading activities on our trading platform. How we collect, use, and store this information is set out in the Privacy Policy below.

Our policy is underpinned by the following principles:

  • To ensure full transparency about our practices for collecting and storing your personal information:

Our goal is to ensure you understand how we collect and handle data, so you can make informed decisions. We follow clear guidelines and processes for managing information on this official website. Our policy explains the specific methods we use, providing clear and concrete details on how it works. You’re in the driver’s seat.

We’ll provide timely updates whenever we determine you should be informed. Transparency is central to how we operate.

Our experienced team is always available to answer any questions about our processes, including our obligations under the laws of Australia. You can contact us at: info@

  • We do not use personal data for any purpose other than as set out in our Privacy Policy.

We may process personal data for the following purposes: to ensure the proper functioning of Command Luxerix services and to connect trader-members with third-party trading platforms; to maintain and improve our official website and services; to protect our rights; and to comply with regulatory or other legal obligations. We also process data as needed to perform administrative and other business functions related to the Services we provide to you, the client.

To provide better services tailored to your preferences and needs, Command Luxerix uses personal data.

  • To access and use essential tools that protect your personal data and safeguard your rights:

At any time, you can contact us to access all of your personal information. We can update or delete it as required, and we can arrange to transfer your data to you or to a nominated third party. We provide these services to help you exercise your rights to privacy and control.

  • Protect your personal information:

We use bank‑grade security across our platform. While no system can be guaranteed 100%, we continually enhance our defences and reinforce the safeguards already in place.

We maintain a detailed, comprehensive privacy policy and security systems of the highest standard.

1. The Scope?

This policy sets out our procedures for the collection, processing, and sharing of any and all data relating to natural persons.

Our policy applies to all natural persons who are identifiable or have been identified. This includes any individual who can be identified, or has already been identified, through data entrusted to us or data we can access and/or combine.

As outlined in the Privacy Policy, data processing specifically refers to the storage, management and organisation of that personal data.

We do not collect, or attempt to collect, any information about individuals under 18. We also do not permit anyone under 18 to use our website or platform for any purpose. If we discover a user or any data relating to a person under 18, we will delete that information immediately.

2. What personal information do we store?

When you register with us, we collect the personal information required to provide access to our services. Where needed, we may also request additional details to verify account ownership. To maintain and improve service quality, we collect and analyse data about how you use our platform and the services of our third-party partners.

3. You are under no obligation to provide the company with your personal information.

You are not obliged to provide your data. However, if you choose not to, we may be unable to deliver certain services, and your access to our platform may be restricted.

4. What personal information do we collect? When you visit our website, we may collect the following personal information:

We do not collect information that could personally identify you. We do collect details such as your account activity, your IP address, and the date and time you access our services. For maintenance, security, and support purposes, we retain system crash reports, browser information, and the type of device used to access your account. We also record the language settings linked to your account.

When it comes to collecting personal data, we only collect and store the details you consent to share with us when you connect with a third‑party trading platform through our service.

The personal information you have provided to third-party platforms may include your full name, residential address, phone number, and email address.

5. Why does the company need my personal information, and is it lawful for them to collect it?

The company collects, stores and processes your personal information solely for the purposes set out in the Policy. All such use and processing complies with applicable laws in Australia.

The company will only handle, process, or transmit your data in accordance with the applicable laws of Australia. The following are the legal bases for doing so:

  • By submitting your details to the company, you consent to the collection, storage, and processing of your personal data. You also authorise us to transfer your data to the relevant third-party trading platform where required. This consent applies to the processing of your personal data for one or more specified purposes.
  • To enhance our services, establish or defend legal claims, and pursue legitimate interests, among other purposes, the company may need to store and process your personal information.
  • Data processing is necessary to comply with legal obligations.

If you would like more information about the data processing we are required to undertake, please contact us via email.

Below is a list of the specific purposes for which we may process your personal data, along with the applicable legal bases.

Scope
Legal basis

To provide you with access to digital trading, we will share your personal data with third-party trading platforms only at your request.

We may collect your data and share it with third-party companies only at your request and discretion.

You have consented to the processing of your personal information for one or more purposes.

Please provide the necessary details so we can respond promptly and effectively to your enquiries, requests, and concerns about our services.

The company processes personal data where necessary to pursue its legitimate interests, or those of an authorised third‑party company.

To meet our legal and administrative obligations, we need to process personal information.

To comply with our legal obligations, we must process certain personal information.

Anonymised personal data and usage tracking are required to improve our services, including crash reporting.

To protect the legitimate interests of the company and any third-party service providers, we need to process and store personal data.

This is necessary to help prevent fraud and protect our service from misuse.

To protect the legitimate interests of the company and its third-party service providers, we need to process and store personal data.

To meet our service obligations, we manage and perform data processing for business development, strategic decision-making, oversight and legal compliance, as well as other business-related activities.

To protect the legitimate interests of the company and any third-party service providers we engage, we need to process and store personal data.

We use statistical tools and data analytics to support informed decision-making across our services and strategic planning.

To safeguard the legitimate interests of the company and any third-party service providers, we need to process and store personal data.

We may process personal data when needed to protect the company’s rights, assets and interests, and those of our third-party service providers, and to comply with applicable local laws, regulations, agreements, and our own terms, conditions and policies. All processing will be carried out strictly in line with established procedures.

To safeguard the legitimate interests of our company and any third-party service providers, we need to process and store personal data.

6. Disclosure of Personal Data to Third Parties

For the purposes of storing and processing IP addresses, conducting user surveys and analytics, and providing other related services, the company may share anonymised personal data with third-party service providers.

At your request, we will share certain personal information you provide with third-party services. In such cases, the handling of your data will be governed by the privacy policies of the relevant provider. This may include multiple digital trading platforms.

To better support our clients and improve our services, the company may share personal information with its affiliates and partner organisations.

Where required by law, or to protect the company’s rights and assets and those of our third-party partners, we may share data with relevant legal or regulatory authorities.

In connection with significant business transactions—such as the sale of the company, seeking investment, or obtaining a loan—we may share relevant data in a lawful and appropriate manner. This may also occur in the event of a merger, restructuring, consolidation, or bankruptcy, in accordance with applicable law.

7. Cookies and Third-Party Services

We may use cookies and similar technologies for website analytics and, in collaboration with advertising partners, in line with applicable laws and standard industry practice.

Cookies—small data files stored on your device when you visit our official website—are used to collect information about your browsing behaviour, preferences and similar activity. We use this information to personalise and enhance your experience, remembering your settings and tailoring our services accordingly. These cookies are also used for site analytics and to compile statistics that support strategic planning.

Generally, the site uses two types of cookies. Session cookies are stored only for the duration of your visit and are deleted when you close your browser. Persistent cookies remain in your browser after your session ends; they help the site recognise you when you return and make it easier to use.


Types of cookies:

Cookies may be used when necessary, in line with their intended purpose:

Type of cookie

Strictly necessary cookies

Scope

Cookies are used to recognise you as a client, so we can better deliver the information, settings and services you need. They also help you navigate our official website and enable access.

We use cookies to enable your device to download and stream data. They also help you access relevant features and return to pages you’ve visited before.

Additional Information

To allow quick and easy access to the site, cookies store and process limited personal information—such as your username and last login date—when you ask the site to remember you at login.

Session cookies are deleted when you close your web browser.

Type of cookie

Functionality cookies

Scope

Cookies allow us to securely store and promptly retrieve your settings and preferences. They also help us recognise you when you visit our website.

Additional Information

Persistent cookies stay on your device after your browsing session ends and last until they expire.

Type of cookie

Cookies for performance

Scope

To improve our services, we use cookies to collect statistical information. This helps us understand site performance and how the site is used.

Additional Information

Any data stored in cookies is anonymous and cannot be linked to any individual.

Session cookies are removed when you close your browser, while persistent cookies remain active until they expire or indefinitely, unless you choose to delete them.

Cookies are blocked or have been deleted

To delete or block cookies, please adjust your browser settings. Use the links below for step-by-step instructions for the most popular browsers.

  • firefox
  • Microsoft Edge
  • Google Chrome
  • safari

If cookies are blocked, some operations and site features may not work as expected.


ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to perform the operations described elsewhere in this policy. It may be kept for a longer period where required by applicable laws, regulations, or our company policies.

Your personal data will be shared, only at your request and at your discretion, with third-party trading platforms for 12 months. At the end of that 12-month period, and with your consent, it will be shared for a further 12 months.

We routinely review all personal data as part of our operations to determine whether it is still required.

9. Transfers of personal data to third countries or international organisations

Where required to deliver our services and/or for security reasons, personal data may be transferred to countries outside your own and to international organisations, using comprehensive security protocols. We apply the highest standards of data protection to safeguard your information and ensure you have access to legal rights and remedies in all circumstances.

Across the EEA (European Economic Area), all residents are protected by data protection laws and safeguards.

  • All data transfers are conducted under EU jurisdiction and authority, in accordance with the data protection safeguards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”).
  • All data transfers between public bodies or authorities are carried out in line with Article 46(2). These transfers are governed by a legally binding and enforceable agreement.
  • Data transfers are conducted in accordance with the European Commission’s Standard Contractual Clauses under Article 46(2)(c) of the GDPR. You can view the Clauses on the European Commission’s official website at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For details on the specific security measures the company uses to protect your personal data during transfers to third countries, please email your request to info@wealthwaydigital.uk

10. Personal Information Protection

Personal data is protected using advanced technical and organisational safeguards, aligned with industry best practice. These measures help prevent unauthorised or accidental destruction, loss, or alteration of that data.

Although we apply the highest level of care and industry-standard data protection practices as required by law, we cannot guarantee in every circumstance that your personal data will remain completely error-free or secure. For this reason, we cannot be held liable for any disclosure of personal data, or for incidental, intangible, or consequential loss or damage. This includes events beyond our control, such as transmission errors, unauthorised third-party access, or other similar causes.

If regulators or other legal authorities issue a lawful demand, we may be required to share your personal data with them. Once disclosed in compliance with the law, we cannot control how those authorities handle, store or protect your data.

All information transmitted over the internet, including personal information, carries a risk of interception and is not completely secure. The Company cannot guarantee the security of any data transmitted online.

11. Links to third-party websites

On this official website you may find links to third-party applications and websites. Please be aware that these services are not our affiliates and are not controlled by the company, and our privacy policy does not apply to them. They maintain their own policies and practices for collecting and processing personal information, and we are not responsible for their activities. Use these links at your own discretion.

Always read a company’s or service’s privacy policy on their official website before sharing any personal information. Make sure their data collection, use, and processing practices align with your preferences and priorities. Any information you choose to provide should be shared directly with the service provider.

12. Policy Amendments

We may update or amend this policy at any time. We will provide notice of any changes on our official website and through other appropriate channels. The updated version of this privacy policy will be posted on the website and, unless stated otherwise, will take effect immediately upon publication.

13. Your rights in relation to your personal data

You retain full control and the final say over how your personal data is used, including the right to verify its accuracy, correct any errors, and choose to delete it or limit the scope and nature of any processing by us.

This page provides information relevant to EEA residents:

Your personal data is protected by the rights set out herein. To exercise those rights immediately, please send an email to the address below.

Accessing Your Rights

If the personal data you have provided to us is accurate, you may access it at any time. Any of your personal data that is being processed is accessible to us and therefore verifiable.

You may request access to your personal data at any time for verification, and we will provide it in electronic format. If you request additional copies of the data we process, beyond the one already supplied, a reasonable fee may apply.

Rights granted by law and under the Privacy Policy must not infringe on the rights of others. The company may refuse or restrict access to personal information where doing so would compromise the rights or freedoms of others.

Right to Rectify Errors

Any omissions or inaccuracies in your personal data may be corrected by you or by the Company to ensure it can be processed properly.

Erasure Rights

You have the right to request the deletion of your personal data in the following situations: 1) if your data has been processed without your consent or outside lawful grounds; 2) if you ask for it to be removed and the Company has no legal requirement to retain it; 3) if you no longer consent to or accept our processing—even where lawful and within our legitimate interests or those of a third-party provider; and 4) if we are required by law to delete your data.

The right to deletion is overridden by legal obligations imposed by the EU or by any member state law. Likewise, this applies where data is required for the exercise or defence of legal claims.

Right to Restrict Data Processing

You have the right to request that we restrict the processing of your personal information if you believe it is inaccurate.

If you request that the use of your personal data be restricted, it will be deleted except in the following cases: 1) where applicable law in the European Union or any Member State prevents deletion. 2) With your consent, where it is necessary to establish, exercise or defend legal claims. 3) To protect the rights of another natural person.

Your Right to Data Portability

You have the right to access and review any personal data you have provided, if you have consented in any manner to its collection and the processing is carried out by automated systems.

You have the right to request that we transfer your personal data to another company or organisation, where this is technically feasible. Exercising this right does not affect your separate right to have your data deleted. We may refuse a request if fulfilling it would infringe the rights or freedoms of another individual.

Right to object to data processing

Even where the Company relies on its legitimate interests, or those of a third-party service provider, you have the right to object to the processing and request that it cease. This right does not apply where there is a compelling legal need to continue processing, including to defend against or pursue legal claims. In such cases, we may continue to process your personal data.

You may at any time request that your personal data not be processed for direct marketing purposes.

Your Right to Decline or Withdraw Consent

You have the right to withdraw your consent to our processing of your personal information at any time, with immediate effect where possible. This does not apply retrospectively to any processing undertaken before you withdrew your consent.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been infringed in connection with the processing of your personal data, each European Union Member State has an independent supervisory authority responsible for these matters. You may lodge a complaint with the relevant authority at your discretion.

Section 13 outlines the circumstances in which your personal data rights may be limited under European Union law or the laws of its Member States.

Upon receiving your request concerning your personal data and its processing, we will provide you with access to the information you have requested, as outlined in Section 13 of this policy. We reserve the right to extend this timeframe by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you within one month of receiving your request.

We will send the requested information to you electronically at no charge, unless doing so would breach the law or the provisions of Section 13. We may charge a reasonable fee or refuse a request if it is considered unfounded, excessive, or repetitive.

Where we have reasonable doubt about the identity of the individual making a personal data request, we may request additional identification to protect data and maintain security.